• LinkSafe has tailored 6 different induction programs for us including general inductions, four types of driver inductions as well as specific project inductions. Online solutions are so easy to brief, develop, amend and update with LinkSafe. GrainCorp Foods – Jo Lombardi. National Health, Safety & Environment Manager.
• In line with the Victorian Government’s restrictions, Crown Resorts wishes to advise all our guests that Crown Melbourne is open in a limited capacity due to COVID-19.

Counsel assisting the NSW inquiry into the suitability of Crown Resorts to operate Sydney’s new Barangaroo casino summed up this week by telling the commissioner that Crown was 'not a suitable person to continue to give effect to the licence, and that Crown Resorts is not a suitable person to be a close associate of the licensee'.

Adam Bell SC reached the conclusion after considering the deleterious impact on the good governance of Crown Resorts caused by its dominant shareholder [James Packer’s Consolidated Press Holdings] and, ultimately, Packer.

The Crown Casino Contractor Induction training consists of a number of online modules. To successfully access these training modules your computer will need the following configuration: A PC based computer or Mac Internet Explorer version 6 or above, Firefox for a PC or Safari for a Mac.

He reminded the inquiry that protection of the public interest was a key objective of the NSW Casino Control Act.

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The Barangaroo casino is yet to open, but Crown already operates two other Australian casinos – one in Melbourne and one in Perth – and one in London.

The Melbourne casino has been the centre of multiple whistle-blower and other allegations connected with tampering with gambling machines, associations with criminal identities, and the arrest of 19 Crown staff in China in 2016.

The Sydney inquiry was initiated after the Nine network and The Age and Sydney Morning Herald published allegations about money laundering and links with criminals.

A tale of two cities

The Melbourne regulator, the Victorian Commission for Gambling and Liquor Regulation, acted more quietly, initiating a still-uncompleted inquiry into the arrest of Crown staff in China in 2017, and putting its inquiry into the money laundering allegations on hold until it had seen the outcome of the NSW inquiry.

Belatedly, last month, a full eight months after the NSW hearings began, it issued Crown with a “show cause” notice relating to money laundering controls.

The state government had asked it to act as “a matter of priority” in mid-2019.

In 2017, Victoria’s auditor-general identified serious issues relating to the VCGLR’s oversight of Crown.

It highlighted a “lack of leadership”, the second-lowest staff satisfaction levels in the Victorian public sector, a lack of a “coherent organisation-wide approach to casino supervision”, and insufficient attention to key areas of risk in the casino’s operations, including money laundering.

In its five-yearly review of Crown’s licence in 2018, the VCGLR identified some concerns.

The concerns involved compliance with money laundering rules, the lack of engagement of independent directors with an oversight of the Melbourne casino, an uninspiring adoption of the responsible gambling rules, and a less-than-complete honouring of requests for self-exclusion.

It nevertheless concluded that it was in the public interest for Crown to maintain its licence.

Fines rather than sanctions

Fines have been the VCGLR's preferred means of dealing with breaches of licence conditions.

In 2018, it fined Crown A$300,000 for gambling machine tampering, and $25,000 in 2018 for a breach of junket rules.

It said it believed fines were enough in the light of Crown’s 'past compliance history and general and specific deterrence, balanced against the level of cooperation, remorse, contrition and corrective action taken by Crown'.

Yet the NSW inquiry has heard evidence from James Packer and the company’s directors and management pointing to multiple continued failures in all these categories, in Melbourne.

The NSW premier has signalled concern about the casino’s planned opening in December, given that inquiry is not due to report until February.

West Australia’s regulator found no issues with Crown Burswood in its most recent (2018-19) annual report, but says it is monitoring the NSW inquiry.

Too big to touch?

It might be that Crown has become too big to regulate, at least in Victoria.

For some reason, the company has had enormous success with deflecting criticism. Along with other gambling operators, it has recruited powerful political figures from both major parties to assist it, and is a major political donor.

There was ample evidence of the problems in Victoria well before the NSW inquiry identified them.

Read more: The Crown allegations show the repeated failures of our gambling regulators

The Victorian regulator’s slow and overly respectful approach might be because it felt Crown was too important to be held to account, or had too many political connections, or was too important as an employer or contributor to government revenue.

Or it might be because, as the auditor suggested, it has problems with staff.

But if we are to have any faith in Victoria’s ability to regulate gambling and crime, it’ll need to do more. NSW is showing how.

Read more: Gaming the board: Crown Resorts shows you just can't bet on 'independent' directors

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This article originally appeared on The Conversation.

Australian casino operator Crown Resorts is facing fresh challenges after the state of Victoria imposed a new COVID-19 “hard boundary” around the city of Melbourne.

On Tuesday, Victorian Premier Daniel Andrews announced a new six-week lockdown of Melbourne as the state deals with a surge in new COVID-19 infections. The state reported 191 new infections on Tuesday, a total that surpasses anything in the state’s ‘first wave’ of infections.

The lockdown will take effect at 11:59pm on Wednesday and will result in the closure of most non-essential businesses. Individuals are only allowed to leave their homes for four reasons: to shop for food and supplies, health care and caregiving, outdoor exercise and study or work.

The Crown Melbourne casino announced a ‘staged reopening’ of its hotels and restaurants starting May 31 as Victoria began easing its COVID-19 restrictions. But its gaming floor, which was ordered shut in mid-March, remained off-limits as the state prohibited all gaming venues from reopening to the public.

In response to Victoria’s new rules, Crown issued a brief statement saying its “first priority is the health and safety of its employees, guests and the community.” That may come as news to several security guards at the Crown Promenade Hotel – a designated ‘quarantine hotel’ for returning overseas arrivals – who recently alleged that they’d been paid in cash during March and April despite asking for the payments to be wired into their accounts.

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Crown’s Perth casino began welcoming back gamblers late last month but Crown Melbourne accounted for around two-thirds of the company’s overall revenue last year, leaving the company financially hobbled for the foreseeable future.

Crown’s shares ended Tuesday’s trading on the Australian Stock Exchange down 3.6% to AU$9.15, a low it hasn’t touched since mid-May but better than its mid-March nadir of just AU$6.

Last week, Crown’s local rival The Star Entertainment Group announced the ending of most restrictions at its flagship property in Sydney while also prepping the reopening of its two Queensland properties.

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Crown plans a soft-opening of its in-development Sydney property towards the end of this year, while a full launch isn’t expected until early 2021. In April, Crown rejigged its financing to ensure it would be able to complete the AU$2.2b Crown Sydney project on schedule.